Forgotten my PPPOE username and password

Step1: Login to your account by visiting

Step2: Click "Services" in top left corner, then click "My Services"

Step3: Click on your active broadband service

Step4: Scroll to bottom of screen which will display below

Username / Password              / password


Step5: Copy and paste the username and password into your router. If you are unsure how to configure your router, please follow this guide Tenda router has been reset

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