My router has been damaged by lightning

In the event of lightning or surge damage, replacement of the router and/or associated equipment will be at the customers expense. Clause 7 in Terms and Conditions identifies the customer's obligations in respect of the equipment.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Do we get a static IP address on FTTH?

No you don't. All residential lines get a dynamic IP address in order to support the ever growing...

Forgotten my PPPOE username and password

Step1: Login to your account by visiting https://portal.goconnect.co.za/clientarea.php Step2:...

Tenda router has been reset

If you have reset your Tenda Wifi Router supplied by Go Connect. Pre checks: Make sure you have...

Fibre to the Home: Check your wiring and set-up

Fibre to the Home: Check your wiring and set-up If you're having trouble...